Car Breaks Down on Toll Road, What Should Be Done?

Car breaks down? What should be done? Driving on the highway can be a smooth experience, but sometimes unwanted surprises like a broken down car can quickly change travel plans. For many drivers, this can be a daunting prospect. However, amidst this uncertainty, modern solutions can provide a better way out.

In this article, we will explore the challenges that may be faced when a car breaks down on the toll road and how the latest technologies, such as Fleet Management System from  TransTRACK, can provide effective solutions. Let’s explore how these innovations can improve the safety, convenience, and efficiency of traveling on modern toll roads.

What to Do If Your Car Breaks Down on the Toll Road?

If your car breaks down on the highway, steps to take include:

Pull over and turn on the hazard lights

• Move your car to the shoulder of the road or a safe area on the side of the highway to avoid impeding traffic.
• Activate your hazard lights to alert other motorists that your vehicle is having problems and can help reduce the risk of an accident.

Attach the Safety Triangle

• After parking the car, remove the safety triangle from the trunk.
• Place the triangle about 50-100 meters behind the car to warn other drivers to be careful.

Check for Damage

• Perform a quick inspection of the vehicle to identify any possible problems, such as a flat tire or other mechanical issues.
• If there is a problem that you can fix yourself (for example, changing the spare tire), do so with caution.

Use the Panic/SOS Button Feature of TransTRACK

• If your car is equipped with a panic/SOS button or a similar service like TransTRACK, press the button to call for help or emergency notification.

Don’t Wait in the Car

• After ensuring roadside safety, avoid waiting in the car.
• If the situation around the highway is unsafe or you feel more comfortable elsewhere, move to a safer location.

Contact Official Towing Services or Authorities

• Contact an authorized towing service offered by the toll road authority or local authorities.
• Provide complete information about your location, the type of problem encountered, and follow the instructions provided for further assistance.

Always make sure to have relevant emergency service numbers, such as official towing numbers and toll road assistance service numbers, handy in emergency situations like this. The safety of you and others on the road always comes first.

How Much Does Towing a Car on the Tollway Cost?

The cost of towing a car on the highway can vary depending on several factors, including the type of vehicle, the distance covered by the tow, as well as the rate policy implemented by the towing company providing the service. Towing rates may also vary by region or country.

As a general guide, the cost of towing a car on the highway is usually calculated based on a per-kilometer rate or a flat rate based on a certain distance. In addition, there are additional fees that may be charged for special types of services, such as nighttime towing, holiday towing, or certain emergency conditions.

Car towing fees on toll roads are charged by PT Jasa Marga Tbk. The rates fluctuate depending on the class of vehicle used on the toll road. The tariff distribution is as follows:

1. Rates in Group I

Jasa Marga charges a towing fee of Rp 100,000 for sedans, jeeps, pick-ups, small trucks and buses until they exit the nearest toll gate. After that, a fee of Rp 8,000 per kilometer applies until the destination agreed upon between the car owner and Jasa Marga.

2. Rates in Group II

The official towing rate for heavy trucks with two axles is IDR 135,000 until exiting the nearest toll gate. After that, a fee of Rp 10,000 per kilometer applies until the destination agreed upon between the vehicle owner and Jasa Marga.

3. Rates in Group III

The official towing rate for heavy trucks with three axles is IDR 135,000 until exiting the nearest toll gate. After that, a fee of Rp 10,000 per kilometer applies until the destination agreed upon between the vehicle owner and Jasa Marga.

4. Rates in Group IV

The official towing rate for heavy trucks with four axles is IDR 135,000 until exiting the nearest toll gate. After that, a fee of Rp 10,000 per kilometer applies until the destination agreed upon between the vehicle owner and Jasa Marga.

5. Rates in Group V

The official towing rate for heavy trucks with five axles is IDR 135,000 until exiting the nearest toll gate. After that, a fee of Rp 10,000 per kilometer applies until the destination agreed upon between the vehicle owner and Jasa Marga.

6. Rates in Group VI

The official towing rate of Rp 135,000 applies to two-wheeled motorized vehicles until exiting the next toll gate. After that, a fee of Rp 10,000 per kilometer applies until the destination agreed upon between the vehicle owner and Jasa Marga.

To find out the cost of towing a car on the toll road, you should contact the towing company that provides services in the area. You can seek information on their rates, including the base rate and any additional charges that may be applied.

Be sure to get a clear cost estimate before agreeing to the towing service, and be sure to ask about any additional charges that may arise. This will help you avoid cost-related surprises when using the towing service.

Facing obstacles such as a broken down car on the highway can be a stressful experience. Fortunately, modern solutions like TransTRACK’s Fleet Management System can give you peace of mind and improve your driving experience.

With TransTRACK Fleet Management System, you can:

• Monitor Vehicle Condition:
  • Get real-time monitoring of your car’s health and performance.
  • Receive proactive notifications about routine maintenance or potential issues.
• Optimal Location and Navigation:
  • Plan efficient routes and avoid congestion.
  • Accurately monitor the location of your vehicle, making recovery in emergency situations easy.
• Panic/SOS Button for Quick Assistance:
  • Press the Panic/SOS button to get emergency assistance quickly.
  • Get towing or other assistance without delay.

Don’t let toll road obstacles disrupt your business or personal travel activities. Use TransTRACK Fleet Management System to improve the safety, efficiency, and convenience of your trip.

With TransTRACK, your vehicles are always well taken care of, and you can focus on your journey without worrying about problems on the road.

Topic